Cancel/Change Order Policy

At Lemoneer (operated by Gherarlda Pierro LLC), we understand that sometimes you may need to cancel or modify your order. To ensure we can assist you promptly, please note the following guidelines:

• Cancellation/Modification Window:
  You must request any cancellations or changes within 4 hours of purchase. Orders processed beyond this 4-hour window may already be in shipment and cannot be altered.
• How to Request Changes:
  If you need to cancel or modify your order, please contact us as soon as possible via our “Contact Us” page on our website or by emailing us at [email protected].
• Delivery Address Accuracy:
  Please double-check that your delivery address is accurate and complete before submitting your order. Lemoneer is not responsible for any issues arising from incorrect or incomplete addresses provided at checkout. In cases where an order is returned due to an inaccurate address, you may be responsible for additional shipping charges.
• Further Assistance:
  Should you have any questions or require further assistance regarding your order, please visit our website or reach out through our “Contact Us” page. Our customer service team is available to help during our support hours: 9:00 AM – 6:30 PM (EST), Monday through Friday.

Thank you for choosing Lemoneer. We are committed to providing you with exceptional service and support.